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The City of Fayetteville and Cumberland County were awarded Consolidated Appropriations Act, 2021 funds from the U.S. Department of Treasury to launch our Emergency Rental Assistance Program or RAP. The RAP provides aid to households that are unable to pay rent or utilities due to economic constraints from the COVID-19 pandemic.
To be eligible, a household must be obligated to pay rent on a residential dwelling and meet the following criteria:

  • Resident of the City of Fayetteville or Cumberland County, North Carolina;
  • One or more individuals within the household has qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or experienced other financial hardship due, directly or indirectly, to the COVID-19 pandemic;
  • One or more individuals within the household can demonstrate a risk of experiencing homelessness or housing instability; and
  • Household income is at or below 80% of the Area Median Income. Please note that households with an income at or below 50% will be prioritized during the first 30 days of the program to ensure funding is made available to our most vulnerable populations. Households not in this priority group are still encouraged to apply at this time and should be aware of potential delays in application review and processing.

Landlords may begin an application and invite tenants to request assistance for rental arrears.


Registration Is the First Step

Registration is the first step in the process for receiving this assistance. Please enter your name, email address, whether you are a tenant or a landlord, and whether you are comfortable communicating in English. After that, click the 'Begin Process' button to create your official account.

If you need additional assistance, please call (888) 495-7710.

Fayetteville, NC logo Cumberland County, NC logo

Please enter your information below to begin the process:

Are you a tenant or a landlord?

Are you comfortable communicating in English?


Below is a basic summary of the Emergency Rental Assistance Program's progress. Additionally, a timeline has been made available to let you know approximately how long each step in the program takes.

Latest Program Update
Latest Program Update Graphic

ERAP Application Timeline
ERAP Timeline

Click here to download the application timeline as a PDF.